Refund & Cancellation Policy

Cancelling a monthly subscription

You can cancel at any time — there is no minimum term and no cancellation fee. Two ways to do it:

• From your Settings page on FXBias, using the “Cancel subscription” button.
• From your PayPal account, under recurring payments.

When you cancel, Pro access continues until the end of the period you have already paid for, and then your account automatically returns to the Free tier. Nothing is deleted — your followed pairs, votes, badges and history remain.

Refunds on monthly subscriptions

Monthly payments are not refunded once the billing period has started, because access is provided immediately for that period. Cancel before your next renewal date to avoid being charged again.

If you were charged after cancelling, charged twice, or the service was materially unavailable during a period you paid for, contact support@fxbias.com and we will correct it.

Refunds on Lifetime purchases

Lifetime purchases include a 7-day refund window. Email support@fxbias.com from the address on your account within 7 days of purchase and we will refund it in full, no explanation required. After 7 days, Lifetime purchases are non-refundable.

Before you buy

The Free tier exists so you can evaluate the product before paying. It requires no card and does not expire. We would rather you validate that the briefings work for you than request a refund later.

How refunds are issued

Approved refunds are returned through PayPal to the original payment method. Processing typically takes 3–10 business days depending on your bank or card issuer.

Contact

For anything related to billing, cancellations or refunds, email support@fxbias.com. Please write from the email address on your account so we can identify it.